T-Mobile Outage
Published: November 4, 2009
(AP) - T-Mobile USA Inc. says about 5 percent of its subscribers are still having problems with its phone and data services as of Tuesday evening.
The wireless carrier said the outage began at about 5:30 p.m. ET. David Beigie, a T-Mobile spokesman, says in an e-mailed statement that the company is “making good progress restoring voice and messaging service to affected customers.“
Beigie does not say how widespread the problems were earlier in the day. In a previous e-mail he described the disruption as “intermittent.“
On online mobile-phone message boards, people described problems sending and receiving text messages and placing and receiving calls. On Twitter, “T-Mobile” is at the top of a list of increasingly buzzed-about subjects.
Calls placed to the cell phones of several T-Mobile representatives could not be connected.
In October, a server failure caused customers with Sidekick-brand phones to lose much of their data.
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